18 Oct 2018 
Support Center » Knowledgebase » Web Conference Tool » Testing the Web Conference Tool
 Testing the Web Conference Tool

How Do I Test the Web Conference Tool?

Before You Test

  • Make sure your computer meets the System Requirements
  • Get all the recommended Windows Updates or Apple Software Updates
  • Download the newest version of the Web Conference Tool at my.iboomerang.com

Audio Test

  1. Plug in your headset into the proper jacks
  2. Double-click the GP5 icon or open Gp5
  3. In GP5, click the Audio Tuning Wizard button (See option 2 images below)
  4. In the Audio Tuning Wizard, click Start Test
  5. Internal Audio Test (to help you select the right audio device): When you hear the voice recording, click Yes, otherwise, click No until you can hear the recording
  6. Internal Audio Test (to help you adjust speaker volume): When you hear the second recording, click Yes, otherwise, click No and increase your speaker volume
  7. Server Audio and Microphone Test (to test the connection with the server and help you set your microphone level):
    • Speak into your headset or microphone
    • If you hear your voice played back, click Yes, otherwise, click No until you can hear your voice played back
    • Once you have passed all the tests, close the Audio Tuning Wizard.
You have two options to test your audio. Option 1, just click on the Test My Setup and click Run Audio Tuning Wizard.

Option 2, just click on the headset icon at the Login screen. This will bring up the Audio Tuning Wizard.

Playback Test (Audio and Visual)

  1. Plug in your headset into the proper jacks
  2. At the login screen, click "Test My Setup on the left
  3. Then click "Play Instructions Recording" button (see images below)
  4. You will hear audio at the beginning of the recording that asks you to let it run for 3 minutes. Then at the end of the recording the audio will let you know that the presentation is over and will return you to the Test My Setup screen.
  5. If you do not hear the audio at the beginning of the recording, please perform the Audio Test (above) again and make sure your audio devices are configured properly
  6. After successfully testing your system, you are ready to join your meeting or login to your account by clicking the appropriate option on the left of the screen.

Article Details
Article ID: 71
Created On: 05 Nov 2014 3:16 PM

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